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Sunshine Farm is committed to continually improving our organization and service delivery systems. Through an organized system of data collection and information management, Sunshine Farm seeks to increase the outcomes of our services and initiate new methods and/or services that can further support our mission and core values. Information about Sunshine Farm’s business function and service delivery outcomes are shared with our stakeholders, who are essential partners in the process of supporting continual improvements within the organization.
Overview of Performance Improvement System
Sunshine Farm has an ongoing performance improvement system within its operational structure. That system supports the development of data and information used for business and service delivery decision-making within the ongoing operations of the organization. An overview of Sunshine Farm ‘s information management and performance improvement system is as follows:
A. Business Function Improvement: Sunshine Farm has an information management structure that allows for information/data to be utilized by the administration to make decisions that improve Service delivery. Information is utilized in making decisions that support the health of Sunshine Farm. Areas of information that are key to decision-making are as follows: finances, accessibility, resource allocation, corporate compliance, cultural diversity and competency, risk management, human resources, technology, health and safety, and service delivery.
B. Service Delivery Improvement: Sunshine Farm maintains an organized data collection system for program improvement. Data is collected at various points in service to measure the effectiveness of services, the efficiency of the provision of services, access to services, and satisfaction with services. Sunshine Farm’s administration is charged with ongoing development of quality indicators, collection of the data, utilizing the data/information to make service delivery and program improvements.